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  <li>Customer handling &nbsp;&nbsp;experience preferred, bigger scale</li>
  <li>Define plant quality strategy and annual quality objectives.</li>
  <li>Own customer satisfaction, customer complaints, and customer PPM.</li>
  <li>Approve plant quality policies, standards, and procedures.</li>
  <li>Review plant quality performance and conduct management reviews.</li>
  <li>Lead customer audits, IATF audits, and management reviews.</li>
  <li>Approve major corrective actions and improvement projects.</li>
  <li>Develop annual quality improvement and cost reduction plans.</li>
  <li>Approve manpower planning, training, and competency development.</li>
  <li>Coordinate with customers, suppliers, and top management on quality issues.</li>
  <li>Review plant quality risks and approve escalation decisions.</li>
  <li>Drive quality culture, Zero Defect initiatives, and business excellence.</li>
  <li>Review and achieve plant quality KPIs and customer scorecards.</li>
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