Key Responsibilities

• Drive quality performance across assigned Electrical Product manufacturing lines.
• Monitor daily quality KPIs including FPY, rejection, rework, customer complaints, PPM and quality escapes.
• Ensure effective implementation of Control Plans, SOPs, PFMEA, Work Instructions and Quality Standards on the shop floor.
• Conduct daily quality review meetings with Shift In-Charges, Production and Process Engineering teams.
• Plan and monitor Process Audits, Layered Process Audits and product/process compliance.
• Lead 8D, QRQC, CAPA and structured Root Cause Analysis for internal and customer quality issues.
• Drive rejection reduction, FPY improvement, process capability and defect prevention initiatives.
• Ensure effective control of electrical/electronic components, assemblies and finished products throughout the manufacturing process.
• Monitor and improve process parameters, inspection methods and product quality standards for electrical products.
• Handle customer quality concerns, complaints and escalations, ensuring timely containment and permanent corrective actions.
• Drive process improvement and quality improvement projects using tools such as 8D, 5 Why, Fishbone, SPC, Poka-Yoke and Kaizen.
• Coach and develop Shift In-Charges, Quality Engineers and shop-floor quality teams.
• Coordinate closely with Production, Process Engineering, Maintenance, R&D, Supplier Quality and Customer Quality teams.
• Escalate critical quality risks to the Plant Quality Head and ensure timely closure.
• Standardize quality best practices across all shifts, lines and manufacturing processes.
• Ensure achievement of line-wise quality targets and continuous improvement objectives.